Privacy policy.
We collect the minimum we need to ship your order, keep your data locked down, and never sell it to anyone. Here is exactly what that means in practice.
Every byte protected in transit
Your data stays with us, period
Cards processed by Stripe
Access, edit, or erase any time
Information we collect
When you place an order we collect your name, email address, shipping address, and payment information. Payment details are processed securely by Stripe — we never see or store your full card details. Your shopping bag is stored only in your own browser.
How we use it
We use your information to process orders, send shipping updates, respond to support requests, and send drop announcements if you have explicitly opted in. We do not use your data for any other purpose.
Data sharing
We never sell your personal data. We share information only with trusted service providers — Stripe for payments and shipping carriers for delivery — who are bound to keep it confidential and use it only to provide services to us.
Cookies & local storage
We use your browser's local storage to keep your shopping bag between visits. Stripe sets cookies during checkout for fraud prevention. You can clear both in your browser settings, though your bag will empty if you do.
Security
All data is transmitted using SSL encryption. Stripe is PCI-DSS compliant. We apply industry-standard measures — encryption in transit, restricted access, monitored systems — to protect your information against unauthorized access.
Your rights
You have the right to access, correct, or request deletion of your personal data at any time. Email us at pinoclothessupport@gmail.com and we will respond within 48 hours.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top. Continued use of the site after changes constitutes acceptance.
Questions?
Email pinoclothessupport@gmail.com — you are talking directly to the person who runs PINO. Or open the contact form →